"trapped" SCRT on KEPLR (after undelegating)

Hello community, finally getting back to this one: I still have some minor SCRT funds “blocked” on my KEPLR wallet (moved most of it onto hardwallet). After undelegating it didn´t appear in my balance. See the print screens. Has anyone experienced the same? (I know, it is more of a KEPLR support thing - I have contacted them too)