To give more clarity on the SNAC process, we have put it on paper. Regretfully, images don’t keep the embedded links. Therefore, we will spin up a site on the Agent HQ where this process (with embedded links) can live: SNAC Process
If you have any questions about this process, comments, suggestions, or see an opportunity for improvement. Feel free to drop it in a comment below. We will review the process when the first SNACs have gone through, and make adjustments wherever necessary.
Education Committee Lead