# Puzzle won't open

**URL:** <https://forum.scrt.network/t/puzzle-wont-open/1874>\
**Category:** General / FAQ\
**Created:** [July 19, 2020, 5:04am UTC](https://forum.scrt.network/t/puzzle-wont-open/1874 "2020-07-19T05:04:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![joham](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.scrt.network/joham/32/665_2.png) [@joham](https://forum.scrt.network/u/joham)\
**Post date:** [July 19, 2020, 5:04am UTC](https://forum.scrt.network/t/puzzle-wont-open/1874/1 "2020-07-19T05:04:13Z")

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Wanting to burn my ENG to SCRT but puzzle wont open and message comes:

# This site can’t be reached

**puzzle.report** ’s server IP address could not be found.

DNS\_PROBE\_FINISHED\_NXDOMAIN

Is Puzzle down atm or am I making a mistake? Worried as deadline is tomorrow.

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**Author:** ![mohammedpatla](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.scrt.network/mohammedpatla/32/739_2.png) [@mohammedpatla](https://forum.scrt.network/u/mohammedpatla)\
**Post date:** [July 19, 2020, 8:43pm UTC](https://forum.scrt.network/t/puzzle-wont-open/1874/2 "2020-07-19T20:43:49Z")

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Sorry if this is late,  
But its working for me right now!!

Secretnodes was changing servers yesterday so maybe related to that but it was just for a couple of hours.

You dont need puzzle to SWAP, you need to go to : [secretswap.io](http://secretswap.io)  
You can watch this video instead as well(But this does not use Ledger) : [Secret Swap and Staking Tutorial!](https://forum.scrt.network/t/secret-swap-and-staking-tutorial/1841)

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**Author:** ![joham](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.scrt.network/joham/32/665_2.png) [@joham](https://forum.scrt.network/u/joham)\
**Post date:** [July 20, 2020, 3:40am UTC](https://forum.scrt.network/t/puzzle-wont-open/1874/3 "2020-07-20T03:40:02Z")

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Thanks Mohammed.  
I seem to have it worked out now.  
John